Shipping policy
We strive to send out My Bougie Bottle products within 3-5 business days of the order received. All orders are sent via Ground and are delivered generally within 7-10 business days.
Delivery Confirmation and Responsibility
Once an order is marked as delivered by UPS or any other carrier, the responsibility for the package shifts to the customer. If a customer declines to purchase optional shipping protection or insurance at checkout, we are not obligated to issue a refund or replacement for packages marked as delivered.
We strongly encourage customers to select our order protection service for added peace of mind. If a package is lost or stolen after delivery, please contact your local carrier for further assistance. We are unable to provide refunds for delivered orders without shipping protection.