Have loved my Bougie bottle for years. But when the flip part broke off the lid, the cost of replacing was ridiculous! Then add shipping and tax. When it arrived the Rose color isn’t near what is shown on the website. Couldn’t be a more nauseating pink!! I don’t love my Bougie anymore.
Thank you for taking the time to share your feedback. I’m so sorry to hear about your recent experience—it’s certainly not what we aim for at My Bougie Bottle.
We want you to love your Bougie Bottle as much as you always have, so we’d be happy to send you the pink color you originally wanted, as it sounds like you may have received the wrong shade. Please let us know which pink you’d prefer, and we’ll make this right for you.
We truly appreciate your loyalty over the years and hope we can restore your confidence in us. Thank you for giving us the chance to improve your experience.
Looking forward to your reply!
Best regards,
Team Bougie