This bottle is so beautiful and I love it for that. I also like that it has a piece of rubber on the bottom which keeps it in place on a table.
The thing I am disappointed with, it does not keep water cold long enough. I filled it with ice and water from the fridge at 1pm and by 8pm the water was completely warm. I would have at least thought there would be some ice left.
Hi Diane,
Thank you for your message, and I'm sorry to hear you're having trouble with your bottle.
There are two common reasons why a bottle may not maintain cold temperature:
If the straw lid is not fully closed, it can compromise the insulation and allow the temperature to escape.
There is also a possibility that the bottle may be defective.
Our bottles are guaranteed to keep drinks cold for up to 24 hours, so we absolutely want to make this right. Please contact our customer service team at info@mybougiebottle, and they’ll be happy to assist you further and explore a resolution.
Warm regards,
MBB Customer Service